Transform Your Health with Vibrant Eats

×

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

Vibrant Eats collects personal information necessary to provide our meal delivery services, including:

• Contact information (name, email, phone number, delivery address)
• Dietary preferences and health information
• Payment and billing information
• Order history and meal preferences
• Website usage data and cookies

2. How We Use Your Information

We use your personal data to:

• Process and deliver your meal orders
• Provide personalized nutrition consultations
• Improve our services and meal offerings
• Communicate about your account and orders
• Send promotional content (with consent)

3. Data Sharing and Protection

We implement industry-standard security measures to protect your data. We do not sell personal information to third parties. Data may be shared with service providers necessary for order fulfillment and payment processing.

4. Your Rights

You have the right to access, correct, or delete your personal data. You can withdraw consent for marketing communications at any time. Contact us at [email protected] for data requests.

5. Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +1 (415) 567-8901.

×

Terms of Service

Effective Date: January 1, 2024

1. Service Agreement

These terms govern your use of Vibrant Eats meal delivery services. By placing an order, you agree to these terms and conditions.

2. Service Description

Vibrant Eats provides premium organic meal delivery services with personalized nutrition plans. Services include meal preparation, delivery, and nutritional consultations.

3. Orders and Payment

All orders are subject to availability. Payment is due at time of order placement. We accept major credit cards and electronic payments. Subscription plans automatically renew unless cancelled.

4. Delivery Policy

We deliver within specified geographic areas during business hours. Delivery times are estimates and may vary due to weather or other circumstances beyond our control.

5. Cancellation and Refunds

Orders can be cancelled up to 24 hours before scheduled delivery. Subscription plans can be paused or cancelled anytime with 48-hour notice. Refunds are provided for cancelled orders and unsatisfactory meals per our quality guarantee.

6. Health and Safety

Our meals are prepared in FDA-certified facilities following strict food safety protocols. Inform us of any food allergies or dietary restrictions. Nutritional advice is for informational purposes and does not replace professional medical consultation.

7. Limitation of Liability

Vibrant Eats' liability is limited to the cost of affected meals. We are not liable for indirect or consequential damages arising from service use.

×

Cookie Policy

Last Updated: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

2. Types of Cookies We Use

• Essential Cookies: Required for website functionality, including shopping cart and account access
• Performance Cookies: Help us analyze website usage and improve user experience
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used for targeted advertising and measuring campaign effectiveness

3. Cookie Management

You can control cookie settings through your browser or our cookie preference center. Disabling certain cookies may limit website functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics and payment processors that set their own cookies. These are governed by their respective privacy policies.

5. Updates to This Policy

We may update this cookie policy periodically. Check this page for the latest information about our cookie practices.

×

DMCA Policy

Effective Date: January 1, 2024

1. Copyright Protection

Vibrant Eats respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). All content on our website, including recipes, photos, and materials, is protected by copyright law.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been used without permission, please provide our DMCA agent with the following information:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

3. DMCA Agent Contact

Send DMCA notices to:
DMCA Agent: Legal Department
Email: [email protected]
Address: 2847 Mission Street, San Francisco, CA 94110

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with required legal elements as specified under DMCA provisions.

5. Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights in accordance with our terms of service and applicable law.

×

GDPR Compliance

Last Updated: January 1, 2024

1. Legal Basis for Processing

Under GDPR, we process personal data based on:

• Contractual necessity for service delivery
• Legitimate interests in business operations
• Your explicit consent for marketing communications
• Legal obligations for record keeping

2. Your GDPR Rights

As a data subject, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase data under certain circumstances
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

3. Data Retention

We retain personal data only as long as necessary for service provision and legal compliance. Customer data is typically retained for 7 years after account closure for legal and tax purposes.

4. International Transfers

If we transfer data outside the EU, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or adequacy decisions.

5. Data Protection Officer

Contact our Data Protection Officer for GDPR-related matters:
Email: [email protected]
Phone: +1 (415) 567-8901

6. Supervisory Authority

You have the right to lodge complaints with relevant supervisory authorities regarding our data processing practices.